Privacy
Who we are
Royal Vertrag Global Resources Limited (“Royal Vertrag”, “we”) runs royalvertrag.com. Our head office is at 4/6 Kudirat Abiola Way, beside Mobil Filling Station, Alausa, Oregun, Ikeja, Lagos. We handle your personal data in line with the Nigeria Data Protection Act 2023.
What we collect
When you order, request a quote or send us a message, we collect your name, phone or WhatsApp number, email address, delivery address and the details of your order or enquiry. If you create an account, we also keep your login details. We do not collect card or bank details on this website.
How we use it
We use your details to confirm and deliver your order, send you our account details and confirm your payment on WhatsApp, reply to your quotes, enquiries and complaints, keep accounting and tax records, and protect the website from abuse. We do not sell your details or use them for advertising.
Who we share it with
We share your name, phone number and delivery address with the logistics company you choose, so they can deliver your goods. Our website, email and hosting providers process data for us. If you accept analytics cookies, Google receives information about how you use the site. We share data with authorities only when the law requires it.
How long we keep it
We keep order records for six years for tax and accounting. Messages and enquiries that do not lead to an order are deleted after two years.
Cookies
Essential cookies remember your cart and wishlist, keep you signed in and protect our forms from abuse. They are always on. With your consent, we also use Google Analytics cookies to see how visitors use the site, such as which pages are viewed. Analytics only starts after you click Accept on the cookie banner, and you can change your choice at any time with the Manage consent tab. None of these cookies track you on other websites for advertising.
Your rights
You can ask to see, correct or delete your personal data, or object to how we use it. Email [email protected] and we will reply within 30 days. You can also complain to the Nigeria Data Protection Commission.